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B2B CLIENTS: Same-Day shipments are processed in all "in stock" items if orders are placed before 12:00 PM EST on Business Days (M-F).
Please get in touch with firstname.lastname@example.org or contact your sales rep if you have any questions.
At Peach Medical we use UPS (most orders ship via UPS but some may ship via USPS) as our logistic and Shipping partners. We currently offer the following services:
UPS Next Day Air
UPS 2nd Day Air
UPS Ground (3-5 Day Delivery)
Our system updates clients every evening with tracking numbers for their orders. This will be sent via e-mail with an additional copy of your receipt.
Please verify your address when ordering, we are unable to fix an incorrect shipping address on an order once it is in transit. If your order is in transit with an incorrect address, please reach out to your carrier to reroute the package. Peach Medical is not able to have packages rerouted or contact the carrier on your behalf.
Refunds will not be issued for packages that were shipped to an incorrect address but it may be possible for a replacement package to be sent, please contact the customer service team to see if you are eligible.
All sales are final. If items are found defective, the customer has 7 Business Days to request a return label. We are not responsible for any delays caused by shipping companies, ie: UPS, Fedex, DHL, Freight.
If a customer chooses a 3rd party receiver who is not the purchaser, Peach Medical is not responsible for any goods once it leaves our warehouse and when tracking is provided. I.e Gifts, International Shipping Services.
Note: If Peach Medical has not shipped your item within 7 business days, cancellations will be honored.