- How Long Does It Take For My Item To Ship? Items are shipped Monday - Friday from our warehouse. For B2B accounts, same-day shipments are processed if orders are placed before 12:00PM EST on Business Days (M-F) Please feel free to contact support@peachmedical.com if you have any questions. - What Shipping Methods Do You Offer? At Peach Medical we use UPS (most orders ship via UPS but some may ship via USPS) as our logistic and Shipping partners. We currently offer the following services: UPS Next Day Air UPS 2nd Day Air UPS Ground (3-5 Day Delivery) - When Will I Receive My Tracking Number? Our system updates clients every evening with tracking numbers for their orders. This will be sent via e-mail with an additional copy of your receipt. - Incorrect Address Please verify your address when ordering, we are unable to fix an incorrect shipping address on an order once it is in transit. If your order is in transit with an incorrect address, please reach out to your carrier to reroute the package. Peach Medical is not able to have packages rerouted or contact the carrier on your behalf. Refunds will not be issued for packages that were shipped to an incorrect address but it may be possible for a replacement package to be sent, please contact the customer service team to see if you are eligible. - Return Policy and Cancellation Policy All sales are final. If items are found defective, the customer has 7 Business Days to request a return label. We are not responsible for any delays caused by shipping companies, ie: UPS, Fedex, DHL, Freight. If a customer chooses a 3rd party receiver who is not the purchaser, Peach Medical is not responsible for any goods once it leaves our warehouse and when tracking is provided. I.e Gifts, International Shipping Services. if an item is found defective please keep the item and do not discard it. Peach Medical cannot offer a refund or replacement if the defective item has been discarded. Note: If Peach Medical has not shipped your item within 7 business days, cancellations will be honored.